SAMPLE CONSUMER COMPLAINT
Resident Strategic Studies
Sample 2-Page Consumer Complaint Letter To Be Sent Or Presented
By Private Home Head To Contractor For Resolving Conflict.
Formal resident etiquette, which is universally accepted in the U.S. for contractor-related disputes is for you to first put forth a personal, documented effort to resolve differences before actually filing a complaint with the government. One reason is that many complaints can be resolved when you diplomatically approach contractors directly with a well-structured (clear and coherent) personal complaint letter.
Normally, it’s used as both a serious warning for probable legal action, and as documentation for the government, that, just in case the contractor is uncooperative, you have written evidence to the effect you tried. This adds more leverage to your complaint when you really have to file it your county or state consumer protection unit, and/or equivalent consumer advocate entities. Please, get your attorney’s advice on the feasibility of sending the contractor/contract firm any complaint letter. There may be needed modifications.